Terms of Service

Please read these Terms of Service carefully before using ContentBridge.

These Terms of Service (“Terms”) constitute a legally binding agreement between you and vBridge Technologies Inc. (“ContentBridge,” “we,” “our,” or “us”) governing your access to and use of mycontentbridge.com and the ContentBridge platform (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

1. Acceptance of Terms

By creating an account, accessing, or using ContentBridge Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

If you are entering into these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

We reserve the right to modify these Terms at any time. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.

2. Definitions

• “Account” means the account you create to access and use the Services.
• “Content” means any text, images, videos, links, or other materials created, uploaded, or published through the Services.
• “Customer Data” means all data, content, and information submitted by you or your users through the Services.
• “Platform” or “Services” means the ContentBridge software platform, website, and all related services.
• “Subscription” means your paid access to the Services under a specific pricing plan.
• “User” or “you” means the individual or organization using the Services.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you are at least 18 years of age.

3.2 Account Registration

To use the Services, you must create an account by providing:

• Accurate and complete registration information
• A valid email address
• Organization details (if applicable)
• Payment information for paid subscriptions

3.3 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring your account information remains accurate and up-to-date

4. Description of Services

ContentBridge provides a social media content governance platform that enables organizations to:

• Create, manage, and schedule social media content
• Implement multi-level approval workflows
• Connect and publish to social media platforms (Facebook, Twitter/X, Instagram, LinkedIn, TikTok)
• Manage team roles and permissions
• Access analytics and reporting features
• Collaborate on content creation and review

Note: We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.

5. Subscription Plans and Billing

5.1 Subscription Plans

ContentBridge offers various subscription plans (Professional, Enterprise) with different features and pricing. Plan details are available at mycontentbridge.com/pricing.

5.2 Free Trial

We offer a 14-day free trial for new customers. No credit card is required to start the trial. After the trial period, you must subscribe to a paid plan to continue using the Services.

5.3 Billing and Payment

• Subscriptions are billed monthly or annually in advance
• All fees are non-refundable except as required by law or specified in our Money-Back Guarantee
• You authorize us to charge your payment method for all fees
• Prices are subject to change with 30 days’ notice
• Failure to pay may result in service suspension or termination

5.4 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can cancel anytime through your account settings.

5.5 Refund Policy

We offer a 30-day money-back guarantee for first-time subscribers:

• Request a refund within 30 days of your first payment
• Receive a full refund of your first month’s subscription fee
• Refunds are not available for subsequent billing periods
• Annual subscriptions may receive prorated refunds at our discretion

6. Acceptable Use Policy

6.1 Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms.

6.2 Prohibited Activities

You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Post illegal, harmful, threatening, abusive, harassing, defamatory, or hateful content
• Impersonate any person or entity or misrepresent your affiliation
• Transmit spam, unsolicited communications, or malicious code
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to any part of the Services
• Use automated systems (bots, scrapers) without permission
• Reverse engineer, decompile, or disassemble the Services
• Resell, sublicense, or share your account credentials
• Use the Services to violate social media platform terms of service
• Post content containing intellectual property you don’t own or have rights to use
• Use the Services for any fraudulent or malicious purpose

6.3 Enforcement

We reserve the right to investigate and take appropriate action against anyone who violates this policy, including removing content, suspending or terminating accounts, and reporting to law enforcement.

7. User Content and Intellectual Property

7.1 Your Content Ownership

You retain all ownership rights to Content you create, upload, or publish through the Services. We do not claim ownership of your Content.

7.2 License to ContentBridge

By using the Services, you grant us a limited, worldwide, non-exclusive, royalty-free license to:

• Host, store, and transmit your Content
• Display your Content as necessary to provide the Services
• Publish your Content to connected social media platforms as you direct
• Make backup copies for disaster recovery

This license terminates when you delete Content or terminate your account, except for backup copies retained for a reasonable period.

7.3 Content Responsibility

You represent and warrant that:

• You own or have the necessary rights to all Content you post
• Your Content does not violate any third-party rights
• Your Content complies with applicable laws and these Terms
• You have obtained all necessary permissions, releases, and consents

7.4 Our Intellectual Property

The Services, including all software, designs, text, graphics, logos, and other content provided by us, are owned by vBridge Technologies Inc. and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Services or software without our express written permission.

8. Third-Party Services and Integrations

8.1 Social Media Platform Integration

ContentBridge integrates with third-party social media platforms (Facebook, Twitter/X, Instagram, LinkedIn, TikTok). Your use of these platforms through our Services is subject to each platform’s terms of service.

8.2 Third-Party Terms

When you connect third-party accounts, you agree to comply with those platforms’ terms and policies. We are not responsible for any actions taken by third-party platforms.

8.3 Access Revocation

Third-party platforms may revoke access at any time. We are not liable for any interruption in service caused by third-party platform changes or access revocation.

8.4 Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites.

9. Disclaimers and Warranties

9.1 No Warranties

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including:

• Warranties of merchantability and fitness for a particular purpose
• Warranties regarding accuracy, reliability, or availability
• Warranties that the Services will be uninterrupted, secure, or error-free
• Warranties that defects will be corrected

9.2 Service Availability

We do not guarantee that the Services will be available at all times. We may experience downtime for maintenance, upgrades, or unforeseen technical issues.

9.3 Content Accuracy

We do not guarantee the accuracy, completeness, or reliability of any content, information, or advice obtained through the Services. You use the Services at your own risk.

10. Limitation of Liability

10.1 Types of Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

• Loss of profits, revenue, or business opportunities
• Loss of data or Content
• Cost of substitute services
• Loss of goodwill or reputation
• Failure to publish content to social media platforms
• Unauthorized access to or alteration of your Content

10.2 Maximum Liability

Our total liability for any claim arising from or relating to these Terms or the Services shall not exceed the amount you paid us in the 12 months preceding the claim, or $100 CAD, whichever is greater.

10.3 Exceptions

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless vBridge Technologies Inc., its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from or relating to:

• Your use of the Services
• Your Content or any content you publish through the Services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Your violation of applicable laws or regulations
• Any claim that your Content caused damage to a third party

12. Termination and Suspension

12.1 Termination by You

You may terminate your account at any time by:

• Canceling your subscription through account settings
• Contacting us at contentbridge.canada@gmail.com

Termination does not entitle you to a refund of any prepaid fees, except as required by law.

12.2 Termination by Us

We may terminate or suspend your account immediately, without notice, for:

• Violation of these Terms
• Non-payment of fees
• Suspected fraudulent, abusive, or illegal activity
• Extended periods of inactivity
• At our sole discretion for any reason

12.3 Effect of Termination

Upon termination:

• Your right to use the Services immediately ceases
• We may delete your account and Content after 30 days
• You remain responsible for all charges incurred before termination
• Sections that by their nature should survive termination will survive (including warranties, limitations of liability, and indemnification)

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

13.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in Ontario, Canada, to resolve any legal matter arising from these Terms or the Services.

13.3 Informal Resolution

Before filing a legal claim, you agree to first contact us at contentbridge.canada@gmail.com to seek informal resolution of any dispute.

13.4 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

14. Modifications to Terms

14.1 Right to Modify

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the “Last Updated” date
• Sending email notification to your registered email address (for significant changes)

14.2 Acceptance of Changes

Your continued use of the Services after changes are posted constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services.

14.3 Review Regularly

We encourage you to review these Terms periodically to stay informed of any updates.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and vBridge Technologies Inc. regarding the Services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.6 Export Compliance

You may not use, export, or re-export the Services except as authorized by Canadian law and the laws of the jurisdiction in which the Services were obtained.

15.7 U.S. Government Rights

If you are a U.S. government entity, the Services are “commercial computer software” and “commercial computer software documentation” as defined in FAR 12.212.